{"xsrfToken":"1b22204a31c280275197fc5fb64b737b45af69b9_lout","branding":{"id":"2","key":"ss","name":"SUMARI Support","portalBaseUrl":"/servicedesk/customer/portal/2","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/2/2","theme":{"headerBGColor":"#ffffff","headerLinkColor":"#292929","headerLinkHoverColor":"#00153b","headerLinkHoverBGColor":"#00153b","headerBadgeColor":"#00153b"}},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/6b8a46c1-4fa5-467b-a7c7-a2a2e5fe87be/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJmZWMxODgzMS1jYmNjLTRmNTUtOTRjMy0yOGQyODRkYWJiZjUiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjZiOGE0NmMxLTRmYTUtNDY3Yi1hN2M3LWEyYTJlNWZlODdiZSI6WyJyZWFkIl19LCJleHAiOjE3MjgyNzA1ODksIm5iZiI6MTcyODI2OTk4OX0.nElmswUSsXBS0hKDnqJI_XnoU0JqICqFbHuXrJI78js&client=fec18831-cbcc-4f55-94c3-28d284dabbf5&mode=fit","logoId":"6b8a46c1-4fa5-467b-a7c7-a2a2e5fe87be","isLogoAvailable":true,"helpCenterTitle":"Welcome to the JBI Help Desk","sharedPortalName":"JBI Help Desk","userInitialAnnouncementHeader":"New JBI ticket based support","userInitialAnnouncementMessageWiki":"<p>JBI has switched to a more efficient ticket based support where we can interact with you for an improved user experience. Please use the search to look for information before raising a support ticket.</p>","translations":{"ru-RU":{"localeDisplayName":"Russian (Russia)"},"uk-UA":{"localeDisplayName":"Ukrainian (Ukraine)"},"de-DE":{"localeDisplayName":"German (Germany)"},"en-US":{"helpCenterTitle":"Welcome to the JBI Help Desk","sharedPortalName":"JBI Help Desk","announcementHeader":"New JBI ticket based support","announcementMessage":"JBI has switched to a more efficient ticket based support where we can interact with you for an improved user experience. Please use the search to look for information before raising a support ticket.","localeDisplayName":"English (United States)"},"ko-KR":{"localeDisplayName":"Korean (South Korea)"},"es-ES":{"localeDisplayName":"Spanish (Spain)"},"fr-FR":{"localeDisplayName":"French (France)"},"zh-CN":{"localeDisplayName":"Chinese (China)"},"en-GB":{"localeDisplayName":"English (United Kingdom)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#33373b","helpCenterTitleColor":"#5252b4","bannerMediaApiUrl":"https://api.media.atlassian.com/file/f46aaac3-bc3f-4211-a1ee-cf9d51c522ff/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJmZWMxODgzMS1jYmNjLTRmNTUtOTRjMy0yOGQyODRkYWJiZjUiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOmY0NmFhYWMzLWJjM2YtNDIxMS1hMWVlLWNmOWQ1MWM1MjJmZiI6WyJyZWFkIl19LCJleHAiOjE3MjgyNzA1ODksIm5iZiI6MTcyODI2OTk4OX0.9bA8n2jkXvgEuTpoyo_hWNMqsiGorU18wLGnz3wBCkQ&client=fec18831-cbcc-4f55-94c3-28d284dabbf5&height=300&mode=fit","bannerMediaApiFileId":"f46aaac3-bc3f-4211-a1ee-cf9d51c522ff","useDefaultBanner":false,"isBannerAvailable":true},"portal":{"id":"2","key":"ss","projectId":10006,"serviceDeskId":2,"name":"SUMARI Support","description":"<p>Welcome! You can raise a request for SUMARI Support using the options provided.</p>","portalBaseUrl":"/servicedesk/customer/portal/2","onlyPortal":false,"reqTypes":[{"id":"51","name":"SUMARI Access Problems","descriptionHtml":"","callToAction":"SUMARI Access Problems","introHtml":"<p>JBI SUMARI Access Problems</p>","icon":10518,"iconUrl":"https://jbi-global.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10518","groups":[16],"key":""},{"id":"64","name":"JBI SUMARI Application Support","descriptionHtml":"","callToAction":"JBI SUMARI Application Support","introHtml":"<p>JBI SUMARI Application Support</p>","icon":10466,"iconUrl":"https://jbi-global.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10466","groups":[16],"key":""}],"reqGroups":[{"id":16,"name":"SUMARI Support"}],"orderMapping":{"6":[51],"16":[64,51]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"cc878b46-c38a-3159-8f69-d709c6487345","appLinkName":"System Confluence","appLinkUrl":"https://jbi-global.atlassian.net/wiki","spaceKey":"SKB","spaceName":"JBI SUMARI Knowledge Base","spaceUrl":"https://jbi-global.atlassian.net/wiki/spaces/SKB","isServer":false},"labels":[],"projectKey":"SS","serviceDeskId":2,"kbLinkDomainURLs":["https://jbi-global.atlassian.net"]},"createPermission":true,"portalAnnouncement":{"portalId":2,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"SS","userLanguageHeader":"SUMARI Knowledge Base","userLanguageMessageWiki":"<p>Please consult the <a href=\"https://jbi-global-wiki.refined.site/space/SKB\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\"><font color=\"red\">SUMARI Knowledge Base</font></a> before you raise a support issue.<br> <font color=\"red\">NOTE:</font> We are aware of Server Performance errors that many users are experiencing. Our team is acting as soon as they are automatically alerted. We hope to implement a code fix before the end of the month to address these server problems. Your patience will be very much appreciated. Thank you, JBI SUMARI TEAM</p>","defaultLanguageHeader":"SUMARI Knowledge Base","defaultLanguageMessage":"Please consult the [{color:red}SUMARI Knowledge Base{color}|https://jbi-global-wiki.refined.site/space/SKB] before you raise a support issue.\n{color:red}NOTE:{color} We are aware of Server Performance errors that many users are experiencing. Our team is acting as soon as they are automatically alerted. We hope to implement a code fix before the end of the month to address these server problems. Your patience will be very much appreciated. Thank you, JBI SUMARI TEAM","defaultLanguageDisplayName":"English (United Kingdom)","isUsingLanguageSupport":true,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJmZWMxODgzMS1jYmNjLTRmNTUtOTRjMy0yOGQyODRkYWJiZjUiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC1wcm9qZWN0LTEwMDA2IjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3MjgyNzExODksIm5iZiI6MTcyODI2OTk4OX0.odJHdLRX8bByj8UcjWn-zNiXJagGAusX6U5m1Adw6YU","targetCollection":"upload-project-10006","endpointUrl":"https://api.media.atlassian.com","clientId":"fec18831-cbcc-4f55-94c3-28d284dabbf5","tokenDurationInMins":20}},"sharedPortal":{"name":"JBI Help Desk","description":"<p>Welcome to the help center - we're here to help! Raise a request from the options provided.</p>","kbs":{"kbEnabled":true,"appLinkUrl":"https://jbi-global.atlassian.net/wiki","kbLinkDomainURLs":["https://jbi-global.atlassian.net"]}},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}