{"xsrfToken":"7ebb29ee644733479f3056e49dea5b9efaf976de_lout","branding":{"id":"3","key":"ps","name":"JBI PACES Support","portalBaseUrl":"/servicedesk/customer/portal/3","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/3/3","theme":{"headerBGColor":"#add6ff","headerLinkColor":"#292929","headerLinkHoverColor":"#708599","headerLinkHoverBGColor":"#708599","headerBadgeColor":"#708599"}},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/6b8a46c1-4fa5-467b-a7c7-a2a2e5fe87be/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJmZWMxODgzMS1jYmNjLTRmNTUtOTRjMy0yOGQyODRkYWJiZjUiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjZiOGE0NmMxLTRmYTUtNDY3Yi1hN2M3LWEyYTJlNWZlODdiZSI6WyJyZWFkIl19LCJleHAiOjE3NDM5MzYyMzIsIm5iZiI6MTc0MzkzNTYzMn0.mF7RsTgkq8OqVI3a35Uj8ZSJX32ZkTuVqBY-0CVm4y8&client=fec18831-cbcc-4f55-94c3-28d284dabbf5&mode=fit","logoId":"6b8a46c1-4fa5-467b-a7c7-a2a2e5fe87be","isLogoAvailable":true,"helpCenterTitle":"Welcome to the JBI Help Desk","sharedPortalName":"JBI Help Desk","userInitialAnnouncementHeader":"JBI Support Portal","userInitialAnnouncementMessageWiki":"<p>Please consult with the application knowledge base before raising an application support ticket.<br> <font color=\"red\">JBI SUMARI requires that all project participants require a SUBSCRIPTION</font><br> <font color=\"blue\"> Note that during the Christmas break we will only respond to critical support issues</font></p>","translations":{"ru-RU":{"localeDisplayName":"Russian (Russia)"},"uk-UA":{"localeDisplayName":"Ukrainian (Ukraine)"},"de-DE":{"localeDisplayName":"German (Germany)"},"en-US":{"helpCenterTitle":"Welcome to the JBI Help Desk","sharedPortalName":"JBI Help Desk","announcementHeader":"JBI Support Portal","announcementMessage":"Please consult with the application knowledge base before raising an application support ticket.\n{color:red}JBI SUMARI requires that all project participants require a SUBSCRIPTION{color}\n{color:blue} Note that during the Christmas break we will only respond to critical support issues{color}","localeDisplayName":"English (United States)"},"ko-KR":{"localeDisplayName":"Korean (South Korea)"},"es-ES":{"localeDisplayName":"Spanish (Spain)"},"fr-FR":{"localeDisplayName":"French (France)"},"zh-CN":{"localeDisplayName":"Chinese (China)"},"en-GB":{"localeDisplayName":"English (United Kingdom)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#33373b","helpCenterTitleColor":"#5252b4","bannerMediaApiUrl":"https://api.media.atlassian.com/file/f46aaac3-bc3f-4211-a1ee-cf9d51c522ff/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJmZWMxODgzMS1jYmNjLTRmNTUtOTRjMy0yOGQyODRkYWJiZjUiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOmY0NmFhYWMzLWJjM2YtNDIxMS1hMWVlLWNmOWQ1MWM1MjJmZiI6WyJyZWFkIl19LCJleHAiOjE3NDM5MzYyMzIsIm5iZiI6MTc0MzkzNTYzMn0.YkayjCfOdpNJ_I6TIKrMF_q8v9l6moJXzP6sru3vp94&client=fec18831-cbcc-4f55-94c3-28d284dabbf5&height=300&mode=fit","bannerMediaApiFileId":"f46aaac3-bc3f-4211-a1ee-cf9d51c522ff","useDefaultBanner":false,"isBannerAvailable":true,"hasTopBarBeenSplit":false},"portal":{"id":"3","key":"ps","projectId":10008,"serviceDeskId":3,"name":"JBI PACES Support","description":"<p>Welcome! You can raise a request for PACES Support using the options provided.</p>","portalBaseUrl":"/servicedesk/customer/portal/3","reqTypes":[{"id":"53","name":"JBI PACES Access Problem","descriptionHtml":"","callToAction":"JBI PACES Access Problem","introHtml":"","icon":10550,"iconUrl":"https://jbi-global.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10550","groups":[13],"key":""},{"id":"54","name":"JBI PACES Support","descriptionHtml":"","callToAction":"JBI PACES Support","introHtml":"","icon":10550,"iconUrl":"https://jbi-global.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10550","groups":[13],"key":""}],"reqGroups":[{"id":13,"name":"JBI PACES Support"}],"orderMapping":{"13":[54,53]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"cc878b46-c38a-3159-8f69-d709c6487345","appLinkName":"System Confluence","appLinkUrl":"https://jbi-global.atlassian.net/wiki","spaceKey":"PT","spaceName":"JBI PACES Knowledge Base","spaceUrl":"https://jbi-global.atlassian.net/wiki/spaces/PT","isServer":false},"labels":[],"projectKey":"PS","serviceDeskId":3,"kbLinkDomainURLs":["https://jbi-global.atlassian.net"]},"createPermission":true,"portalAnnouncement":{"portalId":3,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"PS","userLanguageHeader":"PACES Knowledge Base","userLanguageMessageWiki":"<p>Please consult the <a href=\"https://jbi-global-wiki.refined.site/space/PT\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\" style=\"text-decoration: underline;\"><font color=\"red\">PACES Knowledge Base</font></a> before you raise a support issue.</p>","defaultLanguageHeader":"PACES Knowledge Base","defaultLanguageMessage":"Please consult the [{color:red}PACES Knowledge Base{color}|https://jbi-global-wiki.refined.site/space/PT] before you raise a support issue.","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJmZWMxODgzMS1jYmNjLTRmNTUtOTRjMy0yOGQyODRkYWJiZjUiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC1wcm9qZWN0LTEwMDA4IjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3NDM5MzY4MzIsIm5iZiI6MTc0MzkzNTYzMn0.iSenNEknaCVFYOTnK5JT36kKsRC1oFh2v5PwRQsvjao","targetCollection":"upload-project-10008","endpointUrl":"https://api.media.atlassian.com","clientId":"fec18831-cbcc-4f55-94c3-28d284dabbf5","tokenDurationInMins":20},"categories":{"categoriesSupported":true,"categories":[]}},"reqCreate":{"id":53,"projectId":10008,"form":{"name":"JBI PACES Access Problem","descriptionHtml":"","callToAction":"JBI PACES Access Problem","intro":"","instructions":"","icon":10550,"iconUrl":"https://jbi-global.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10550","key":""},"fields":[{"fieldType":"text","fieldId":"email","fieldConfigId":"","label":"Email confirmation to","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"attachment","jiraFieldType":"attachment","fieldId":"attachment","fieldConfigId":"","label":"Attachment","description":"","descriptionHtml":"","required":false,"displayed":true,"presetValues":[]}],"userOrganisations":[],"canBrowseUsers":false,"requestCreateBaseUrl":"/servicedesk/customer/portal/3/create/53","requestValidateBaseUrl":"/servicedesk/customer/portal/3/validate/53","calendarParams":{"firstDay":0,"date":"2025-04-06T20:03:52+0930","useISO8601WeekNumbers":false,"dateIfFormat":"%e/%b/%y","dateTimeIfFormat":"%e/%b/%y %I:%M %p","timeFormat":"12"},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"cc878b46-c38a-3159-8f69-d709c6487345","appLinkName":"System Confluence","appLinkUrl":"https://jbi-global.atlassian.net/wiki","spaceKey":"PT","spaceName":"JBI PACES Knowledge Base","spaceUrl":"https://jbi-global.atlassian.net/wiki/spaces/PT","isServer":false},"labels":[],"projectKey":"PS","serviceDeskId":3,"kbLinkDomainURLs":["https://jbi-global.atlassian.net"]},"canRaiseOnBehalf":false,"canSignupCustomers":false,"canCreateAttachments":true,"attachmentRequiredField":false,"hasGroups":true,"canSubmitWithEmailAddress":false,"showRecaptcha":false,"siteKey":"","mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJmZWMxODgzMS1jYmNjLTRmNTUtOTRjMy0yOGQyODRkYWJiZjUiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC1wcm9qZWN0LTEwMDA4IjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3NDM5MzY4MzIsIm5iZiI6MTc0MzkzNTYzMn0.iSenNEknaCVFYOTnK5JT36kKsRC1oFh2v5PwRQsvjao","targetCollection":"upload-project-10008","endpointUrl":"https://api.media.atlassian.com","clientId":"fec18831-cbcc-4f55-94c3-28d284dabbf5","tokenDurationInMins":20},"hasProformaForm":true,"proformaTemplateForm":{"id":1,"updated":"2023-02-14T03:11:00.479304Z","publish":{"jira":{"issueRequestTypeIds":[53],"newIssueRequestTypeIds":[53],"submitOnCreate":true,"validateOnCreate":true},"portal":{"portalRequestTypeIds":[53],"submitOnCreate":true,"validateOnCreate":true}},"design":{"settings":{"templateId":1,"name":"JBI PACES access problem","submit":{"lock":true,"pdf":false}},"layout":[{"version":1,"type":"doc","content":[{"type":"panel","attrs":{"panelType":"info"},"content":[{"type":"paragraph","content":[{"type":"text","text":"Sorry to hear that you are experiencing a problem. You can subscribe to JBI PACES via "},{"type":"text","text":"this","marks":[{"type":"link","attrs":{"href":"https://sumari.jbi.global/pricing"}}]},{"type":"text","text":" link or from the product page at "},{"type":"text","text":"myJBI","marks":[{"type":"link","attrs":{"href":"https://my.jbi.global/"}}]},{"type":"text","text":". If you are accessing JBI PACES from your Institutional subscription then support is "},{"type":"text","text":"here","marks":[{"type":"link","attrs":{"href":"https://www.wolterskluwer.com/en/solutions/ovid"}}]},{"type":"text","text":"."}]}]},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","layout":"default","parameters":{"id":1},"localId":"5f93a45b-6c95-4f66-92f4-17acf6c47b46"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","layout":"default","parameters":{"id":27},"localId":"f17cc137-9469-46e7-aae5-88a0f73734d0"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","layout":"default","parameters":{"id":2},"localId":"51ee4d38-88dc-47a1-ae8a-71f5e295fb47"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","layout":"default","parameters":{"id":25},"localId":"e27e419b-4265-4347-889c-ad19f1d0c491"}},{"type":"table","attrs":{"isNumberColumnEnabled":false,"layout":"default","localId":"1e19ed9e-0ec7-4713-839a-ea9a8e260429"},"content":[{"type":"tableRow","content":[{"type":"tableCell","attrs":{},"content":[{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","layout":"default","parameters":{"id":17},"localId":"fc2823c6-cfb4-4dbe-a6ce-4b19af484742"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","layout":"default","parameters":{"id":21},"localId":"bad0d519-5ece-43d7-8a37-2d440546bdde"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","layout":"default","parameters":{"id":22},"localId":"2462d985-4441-47f2-96dc-58a60a339cec"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","layout":"default","parameters":{"id":24},"localId":"e4e6af63-aeba-408c-a39c-708462fa89c0"}}]},{"type":"tableCell","attrs":{},"content":[{"type":"panel","attrs":{"panelType":"warning"},"content":[{"type":"paragraph","content":[{"type":"text","text":"Please Note","marks":[{"type":"strong"}]},{"type":"text","text":": In some browsers (such as Internet Explorer and Safari) there are some features which will not work correctly. We recommend using a modern browser such as Google Chrome or Firefox when using JBI PACES."}]}]},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","layout":"default","parameters":{"id":28},"localId":"b45715d3-3d26-439d-b1ca-f0619c501115"}}]}]}]}]}],"conditions":{},"sections":{},"questions":{"22":{"type":"ts","label":"Last Name","description":"Family name","validation":{"rq":true},"jiraField":"customfield_10110","questionKey":""},"24":{"type":"ts","label":"Username","description":"username used for PACES","validation":{"rq":true},"jiraField":"customfield_10111","questionKey":""},"21":{"type":"ts","label":"Your First Name","description":"Given name","validation":{"rq":true},"jiraField":"customfield_10109","questionKey":""},"1":{"type":"ts","label":"Summary","description":"A one line summary that concisely labels the issue you are having","validation":{"rq":true,"mnc":5},"jiraField":"summary","questionKey":""},"27":{"type":"cm","label":"Are you accessing JBI PACES as a course participant?","description":"","validation":{"rq":true,"mns":1,"mxs":1},"choices":[{"id":"1","label":"No","other":false},{"id":"2","label":"Yes","other":false}],"questionKey":""},"2":{"type":"pg","label":"Problem detail","description":"Can you please describe the issue in more detail. What were the steps required to create the problem?","validation":{"rq":true,"mnc":10},"jiraField":"description","defaultAnswer":{"text":""},"questionKey":""},"28":{"type":"cm","label":"Browser","description":"In which browser(s) are you experiencing the problem","validation":{"rq":true},"choices":[{"id":"1","label":"Chrome","other":false},{"id":"2","label":"Edge","other":false},{"id":"3","label":"Firefox","other":false},{"id":"4","label":"Internet Explorer","other":false},{"id":"5","label":"Opera","other":false},{"id":"6","label":"Safari","other":false},{"id":"0","label":"Other...","other":true}],"questionKey":""},"17":{"type":"te","label":"eMail associated with the username","description":"Standard email i.e. peter.williams@client.com","validation":{"rq":true},"jiraField":"customfield_10044","questionKey":""},"25":{"type":"tl","label":"URL (Address in your browser)","description":"Copy and paste the address you enter to access PACES","validation":{"rq":true},"jiraField":"customfield_10070","questionKey":""}}},"uuid":"c6a3e96f-800f-4bd4-8d18-08764adfad7c"},"proforma":{"formExists":true,"formValid":true,"formTemplateData":{"id":1,"updated":"2023-02-14T03:11:00.479304Z","publish":{"jira":{"issueRequestTypeIds":[53],"newIssueRequestTypeIds":[53],"submitOnCreate":true,"validateOnCreate":true},"portal":{"portalRequestTypeIds":[53],"submitOnCreate":true,"validateOnCreate":true}},"design":{"settings":{"templateId":1,"name":"JBI PACES access problem","submit":{"lock":true,"pdf":false}},"layout":[{"version":1,"type":"doc","content":[{"type":"panel","attrs":{"panelType":"info"},"content":[{"type":"paragraph","content":[{"type":"text","text":"Sorry to hear that you are experiencing a problem. You can subscribe to JBI PACES via "},{"type":"text","text":"this","marks":[{"type":"link","attrs":{"href":"https://sumari.jbi.global/pricing"}}]},{"type":"text","text":" link or from the product page at "},{"type":"text","text":"myJBI","marks":[{"type":"link","attrs":{"href":"https://my.jbi.global/"}}]},{"type":"text","text":". If you are accessing JBI PACES from your Institutional subscription then support is "},{"type":"text","text":"here","marks":[{"type":"link","attrs":{"href":"https://www.wolterskluwer.com/en/solutions/ovid"}}]},{"type":"text","text":"."}]}]},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","layout":"default","parameters":{"id":1},"localId":"5f93a45b-6c95-4f66-92f4-17acf6c47b46"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","layout":"default","parameters":{"id":27},"localId":"f17cc137-9469-46e7-aae5-88a0f73734d0"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","layout":"default","parameters":{"id":2},"localId":"51ee4d38-88dc-47a1-ae8a-71f5e295fb47"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","layout":"default","parameters":{"id":25},"localId":"e27e419b-4265-4347-889c-ad19f1d0c491"}},{"type":"table","attrs":{"isNumberColumnEnabled":false,"layout":"default","localId":"1e19ed9e-0ec7-4713-839a-ea9a8e260429"},"content":[{"type":"tableRow","content":[{"type":"tableCell","attrs":{},"content":[{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","layout":"default","parameters":{"id":17},"localId":"fc2823c6-cfb4-4dbe-a6ce-4b19af484742"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","layout":"default","parameters":{"id":21},"localId":"bad0d519-5ece-43d7-8a37-2d440546bdde"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","layout":"default","parameters":{"id":22},"localId":"2462d985-4441-47f2-96dc-58a60a339cec"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","layout":"default","parameters":{"id":24},"localId":"e4e6af63-aeba-408c-a39c-708462fa89c0"}}]},{"type":"tableCell","attrs":{},"content":[{"type":"panel","attrs":{"panelType":"warning"},"content":[{"type":"paragraph","content":[{"type":"text","text":"Please Note","marks":[{"type":"strong"}]},{"type":"text","text":": In some browsers (such as Internet Explorer and Safari) there are some features which will not work correctly. We recommend using a modern browser such as Google Chrome or Firefox when using JBI PACES."}]}]},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","layout":"default","parameters":{"id":28},"localId":"b45715d3-3d26-439d-b1ca-f0619c501115"}}]}]}]}]}],"conditions":{},"sections":{},"questions":{"22":{"type":"ts","label":"Last Name","description":"Family name","validation":{"rq":true},"jiraField":"customfield_10110","questionKey":""},"24":{"type":"ts","label":"Username","description":"username used for PACES","validation":{"rq":true},"jiraField":"customfield_10111","questionKey":""},"21":{"type":"ts","label":"Your First Name","description":"Given name","validation":{"rq":true},"jiraField":"customfield_10109","questionKey":""},"1":{"type":"ts","label":"Summary","description":"A one line summary that concisely labels the issue you are having","validation":{"rq":true,"mnc":5},"jiraField":"summary","questionKey":""},"27":{"type":"cm","label":"Are you accessing JBI PACES as a course participant?","description":"","validation":{"rq":true,"mns":1,"mxs":1},"choices":[{"id":"1","label":"No","other":false},{"id":"2","label":"Yes","other":false}],"questionKey":""},"2":{"type":"pg","label":"Problem detail","description":"Can you please describe the issue in more detail. What were the steps required to create the problem?","validation":{"rq":true,"mnc":10},"jiraField":"description","defaultAnswer":{"text":""},"questionKey":""},"28":{"type":"cm","label":"Browser","description":"In which browser(s) are you experiencing the problem","validation":{"rq":true},"choices":[{"id":"1","label":"Chrome","other":false},{"id":"2","label":"Edge","other":false},{"id":"3","label":"Firefox","other":false},{"id":"4","label":"Internet Explorer","other":false},{"id":"5","label":"Opera","other":false},{"id":"6","label":"Safari","other":false},{"id":"0","label":"Other...","other":true}],"questionKey":""},"17":{"type":"te","label":"eMail associated with the username","description":"Standard email i.e. peter.williams@client.com","validation":{"rq":true},"jiraField":"customfield_10044","questionKey":""},"25":{"type":"tl","label":"URL (Address in your browser)","description":"Copy and paste the address you enter to access PACES","validation":{"rq":true},"jiraField":"customfield_10070","questionKey":""}}},"uuid":"c6a3e96f-800f-4bd4-8d18-08764adfad7c"},"linkedJiraFields":["summary","customfield_10070","customfield_10109","description","customfield_10044","customfield_10110","customfield_10111"]},"key":""},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}

{"headless":false,"tourEnabled":false,"wacLink":"https://www.atlassian.com/software/jira/service-desk/powered-by?utm_medium=jira-in-product&utm_source=jira_service_desk_portal_footer&utm_content=jbi-global","serviceDeskVersion":"3.3.0-OD","contextPath":"","xsrfToken":"7ebb29ee644733479f3056e49dea5b9efaf976de_lout","baseUrl":"https://jbi-global.atlassian.net/servicedesk/customer","relativeBaseUrl":"/servicedesk/customer","jiraDisplayUrl":"https://jbi-global.atlassian.net","customerLoginEnabled":true,"maxAttachmentSize":"1073741824","gravatarEnabled":true,"onDemand":true,"disabledFeatures":[],"enabledDarkFeatures":[],"calendarDateData":{"months":["January","February","March","April","May","June","July","August","September","October","November","December"],"monthsShort":["Jan","Feb","Mar","Apr","May","Jun","Jul","Aug","Sep","Oct","Nov","Dec"],"weekdaysShort":["Sun","Mon","Tue","Wed","Thu","Fri","Sat"],"weekdays":["Sunday","Monday","Tuesday","Wednesday","Thursday","Friday","Saturday"]},"mediaApiExternalUrl":"https://api.media.atlassian.com","mediaApiAppClientId":"fec18831-cbcc-4f55-94c3-28d284dabbf5","optedInFeatures":{},"fabricEmojiUrl":"/gateway/api","helpCenterType":"BASIC","traceId":"9f0559453abd49aca9468dc60ff26b8d","siteDefaultLanguageTag":"en-US","featuredValues":{"multiHelpCenterEnabled":false,"hcAIAnswersEnabled":false,"jsmAiConfigEnabled":false,"helpCenterCustomizationEnabled":false},"helpCenterHomePageSlug":"portals","anonymousEnabled":true,"requestIntroEnabled":true}