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Facilitation is a useful approach to support change within an organisation. It is complex and challenging. Achieving facilitated change requires effective leadership and facilitation skills, including the ability to articulate a plan and a purpose; inform, motivate and persuade others; solicit support; and foster team development La facilitación es un enfoque útil para apoyar el cambio dentro de una organización. Es compleja y desafiante. Lograr un cambio facilitado requiere un liderazgo efectivo y habilidades de facilitación, incluida la capacidad de articular un plan y un propósito; informar, motivar y persuadir a los demás; solicitar apoyo; y fomentar el desarrollo del equipo (Lizarondo & McArthur 2017).